Emergencies Don’t Check the Clock — Neither Do We.

Always Available, Always Reliable

we understand that emergencies don't adhere to business hours. That's why our dedicated team is available around the clock to address any urgent property issues, ensuring the safety and comfort of your residents at all times.

Emergencies Come in All Shapes and Forms — Often Without Warning

Stay Prepared for the Unexpected with Rapid, Reliable Home Support at Your Fingertips.

Water Leaks or Flooding

Whether it's a sudden leak or full-blown flooding, immediate help can prevent costly damage and extensive repairs.

Electrical Failures

From power outages to faulty wiring, fast response is key to avoiding hazards and costly disruptions.

HVAC Breakdowns

When heating or cooling fails, quick action restores comfort and helps prevent further system damage."

Security Concerns

Break-ins, vandalism, or broken locks—prompt action helps restore safety and peace of mind.

Fire or Gas Leaks

In the event of fire or gas leaks, immediate response is critical to protect lives and minimize property loss.

How We Respond

Our emergency response process is designed for efficiency

Immediate Assessment

Once notified, we quickly evaluate the situation to determine the necessary action.

Dispatching Professionals

We coordinate with our network of vetted, insured professionals to address the issue promptly.

Continuous Communication

Keeping you informed throughout the process until the situation is resolved.

Contacting Emergency Support

In any emergency, knowing who to call—and reaching them fast—makes all the difference.

Emergency Line

Call our 24/7 emergency line at 206.207.8499.

Online Portal

For non-emergency issues, our online portal is the fastest and easiest way to get support—anytime, anywhere.

For life-threatening emergencies, please call 911 or contact local emergency services immediately.

Frequently Asked Questions

  • Emergencies include gas leaks, major water leaks, no heat in winter, electrical hazards, or any issue that could cause property damage or threaten habitability

  • We respond immediately, gathering the necessary information and following the processing setup during onboarding with the owner.

    Vendors can be dispatched within minutes, depending on the urgency of the situation.

  • Yes, we can respond to emergency repairs at vacant properties, ensuring any immediate issues are resolved to prevent further damage.

  • Emergency support is available with a $25 add-on, which can be added to your existing plan at any time. Please note, actual repair costs vary based on the issue and vendor pricing.

  • By Default, yes, homeowners will be notified.

    We also offer alternative options based on the process terms you accept during onboarding.

  • Yes, tenants can contact us directly after hours for urgent matters. For non-emergencies, we encourage using the online portal during regular business hours.