Privacy Policy

This privacy policy ("Policy") explains how Dwell Care, LLC ("we", "our", or "us") collects, uses, and shares personal information of users of our website, dwell.care (the “Site”), or any of our related platforms and services. By using our Site or services, you agree to the terms of this Policy.

Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, home address, and payment details when you sign up for services, request an estimate, or contact us. We may also collect information from your interactions with our Site, such as your IP address, device type, browser type, pages visited, and other technical data that helps us understand how our website is being used. In some cases, we may receive information about you from third parties or service partners to help us deliver services or verify your identity. We may use cookies or similar technologies to personalize your experience and measure performance.

How We Use Your Information

We use your personal information to deliver and improve our services, communicate with you about bookings and updates, respond to inquiries, and process payments securely. We may also use your information to send you occasional updates or promotions that we think may be relevant — you can opt out anytime. Additionally, we use your data to improve the safety and reliability of our services, troubleshoot issues, and better understand our audience.

How We Share Information

We do not sell your personal information. We may share your information with trusted third-party providers who help us operate our business — including contractors, payment processors, and customer support tools. We may also share information when required by law, to respond to legal requests, protect our rights, or in the event of a business transaction such as a merger or acquisition. Some data may be shared in a de-identified or aggregated form for analytics purposes.

Your Choices

You can opt out of marketing communications at any time by using the unsubscribe link in our emails. You can also request to access, update, or delete your personal information by contacting us directly. Please note that we may retain certain information as required by law or for legitimate business purposes. You can control cookies through your browser settings, although disabling cookies may affect your site experience.

Contact Us

If you have any questions or concerns about this Policy, or if you would like to exercise your privacy rights, please contact us at:

Email: hello@dwell.care
Mailing Address: Dwell Care, LLC – 2265 116th Ave NE, Suite 110 Bellevue, WA 98004

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or the law. If we make significant updates, we will notify you on our Site or via email. The “Last Updated” date at the top will always show the most recent revision.